FAQ

Preguntas Frecuentes / FAQ

Everything You Need to Know

From Hall Effect technology to shipping timelines - we've got the answers.

?? Still have questions? �admin@exportamericalt.com
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Technology

Standard joystick modules use potentiometers - physical resistors that wear down every time you move the stick. After thousands of hours of play, they develop "stick drift," ghost inputs, and dead zones. There's no fix for a worn-out potentiometer; it keeps getting worse.

Hall Effect / TMR (Tunnel Magnetoresistance) joysticks work completely differently. They use magnets to detect movement - no physical contact, no friction, nothing to wear out. The sensor reads the magnetic field instead of touching anything. That means: significantly reduced drift. Hall Effect sensors have no mechanical wear - the leading cause of drift - so performance stays consistent much longer than traditional joysticks.

GuliKit's TMR modules have an error rate under 3%, compared to 10-15% on stock components. That's the difference you feel when you aim.

We work with three joystick module lines - choose based on your budget and feel preference:

Model Technology Best For
GnFull 2nd Gen Improved Potentiometer Budget upgrade - better than stock, lower cost
GuliKit NS51 Hall Effect TMR ? Permanent zero drift - most popular choice
GuliKit 720 Adjustable Hall Effect TMR ? Premium - adjustable tension, competition-grade precision

We recommend GuliKit NS51 or 720 Adjustable for permanent, maintenance-free performance.

eXtremeRate membranes are tactile replacement pads that change the feel and responsiveness of your PS5 DualSense buttons. They give a crisp, defined click on each press - reducing mushy or inconsistent input, which matters in competitive play.

We offer five variants:

Model Coverage Click Feel
Face Clicky Kit V3 X, O, Square, Triangle only Defined click
Shoulder Light V2 L1, L2, R1, R2 only Light / soft click
Shoulder Strong V2 L1, L2, R1, R2 only Heavy / firm click
Whole Set Light V2 Face + Shoulder buttons Light / soft click
Whole Set Strong V2 Face + Shoulder buttons Heavy / firm click

Compatible with PS5 DualSense only. You can buy them as a kit (DIY) or have us install them as part of your send-in service.

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Services - Send-In Upgrade
  1. Choose your upgrade(s) and submit your service order at exportamericalt.com/pages/send-in-service
  2. Pack your controller securely and mail it to: 2683 Chant Court, Lexington, KY 40509
  3. We receive it, inspect it, and perform your selected upgrade(s)
  4. You get photo updates at each stage via email
  5. We ship it back to you - upgraded, tested, and ready to play

Processing time: 7-13 business days from the day we receive your controller.

Upgrade Service Price DIY Kit
GnFull 2nd Gen Joystick $39.99 $29.99
GuliKit NS51 Hall Effect Joystick $59.99 $49.99
GuliKit 720 Adjustable Joystick $79.99 $59.99
eXtremeRate Face Clicky Kit V3 $45.99 $36.99
eXtremeRate Shoulder Light V2 $48.99 $38.99
eXtremeRate Shoulder Strong V2 $48.99 $38.99
eXtremeRate Whole Set Light V2 $57.99 $41.99
eXtremeRate Whole Set Strong V2 $57.99 $41.99
Battery Replacement $35.99 $25.99

Service price includes installation + testing. DIY kit price is the part alone - no installation.

Upgrade Service Price DIY Kit
GnFull 2nd Gen Joystick $39.99 -
GuliKit NS51 Hall Effect Joystick $59.99 $25.00
GuliKit 720 Adjustable Joystick $79.99 $35.00
ABYX Click Buttons (clicky face buttons) $45.99 $35.99
Trigger Click Kit $38.99 $27.99
Rubberized Grip (anti-slip) $19.99 $19.99
FLEXOR Kit (side covers + extra buttons) $38.99 $28.99

Yes. Use our Build Studio to combine upgrades - it shows you the final price in real time as you select options. One shipment, one turnaround.

PS5 Build Studio: from ~$118 to ~$190 depending on selections. Xbox Build Studio: from ~$82 to ~$108.

Yes. Visit our installation service page if you already purchased the parts and need professional installation only.

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Products - Controllers & Accessories

Every controller we sell has already been upgraded and tested by our technicians. Current inventory:

Controller Upgrades Included Price Range
PS5 DualSense (used) GuliKit Hall Effect TMR ? $115.99 - $119.99
PS5 DualSense Edge (custom) GuliKit Hall Effect TMR ? $269.99 - $309.99
Xbox Elite Series 2 (used) GuliKit Hall Effect TMR ? $99.99 - $149.99
PS5 Edge Stick Module (part) GuliKit 720 TMR inside ? $69.99 - $119.99
Grade Cosmetic Condition Functional Condition
A - Excellent Like new, minimal to no visible wear 100% - all buttons, triggers, sticks verified
B - Good Light cosmetic marks, normal use signs 100% - fully functional
C - Fair Visible wear, scratches possible 100% - works perfectly

All grades include GuliKit Hall Effect TMR joysticks already installed. The grade only affects cosmetics - performance is identical.

The PS5 DualSense Edge has a unique removable stick module system. Instead of servicing the controller, you can buy a replacement module already upgraded with GuliKit 720� TMR - then drop it into your Edge in seconds. No tools, no disassembly. Plug and play.

Single module: $69.99 �|� Pair (L + R): $119.99

Compatible with PS5 DualSense Edge only - not the standard DualSense.

The Build Studio lets you design a completely custom controller. Pick your base controller, choose your joystick module, add button membranes, grips, and more - and see the total price update in real time.

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Pricing

The price depends on which controller you have and which upgrade(s) you choose. There's no flat single price - it's always combination-based. Use the Build Studio to see your exact total before ordering. Service prices start at $19.99 for simple accessories and go up to $79.99 for the premium joystick upgrade with installation.

Yes - 30 days on all work performed by our technicians. If something isn't right within 30 days of receiving your controller back, contact us and we'll make it right at no charge.

Email: admin@exportamericalt.com

All major credit and debit cards (Visa, Mastercard, Amex, Discover) and PayPal. Payment is processed securely at checkout.

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Shipping

Orders ship within 7-13 business days from our Lexington, KY facility. You'll receive a tracking number by email once shipped.

Yes, we ship internationally. Customs duties and taxes (if applicable) are the responsibility of the buyer and vary by country.

7-13 business days from the day we physically receive your controller. This does not include transit time - we recommend tracking your inbound shipment via the tracking number you receive from your carrier.

You can track your upgrade progress at exportamericalt.com/pages/track-order

  • Use the original box if available, or a similar-sized sturdy box
  • Wrap the controller in bubble wrap or foam padding
  • Include your order number on a note inside the package
  • Use a tracked shipping method - we're not responsible for lost packages
  • Ship to: 2683 Chant Court, Lexington, KY 40509
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Returns & Support

30-day return window from the date you receive your order. Items must be in their original condition. Contact us at admin@exportamericalt.com to start a return.

For repair/service orders: use the tracking page at exportamericalt.com/pages/track-order - enter the tracking link from your confirmation email or scan the QR code on your order card.

For product orders: use the tracking number emailed to you when your order ships.

Email us at admin@exportamericalt.com - we typically respond within a few hours during business hours (Monday-Friday, EST).

You can also use the contact form at exportamericalt.com/pages/contact

Phone support available at (859) 397-5580

Contact us within 30 days of receiving your controller. Our warranty covers all workmanship defects. Email admin@exportamericalt.com with your order number and we'll arrange a re-service at no cost.

Ready to fix your drift - for good?

Send in your controller or shop our upgraded inventory.

Send-In Service ? PS5 Build Studio Xbox Build Studio